Legal
General Terms and Conditions
Only the German version is legally binding. This page is a convenience translation.
1. Scope
These General Terms and Conditions apply to all orders placed by consumers through this website and the associated online shop (shop.arezouparfum.com) with Arezou Studios UG (haftungsbeschränkt), Schopenhauerstraße 71, 80807 München (“AREZOU”). A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity.
2. Conclusion of contract
The presentation of the products is not a binding offer. By clicking “Order with obligation to pay” you submit a binding offer to buy the goods in your basket. We confirm receipt of your order by email without delay; this confirmation is not yet an acceptance. The purchase contract is concluded when we accept your order by sending a shipping confirmation or by delivering the goods. Before you submit the order you can check and correct your entries at any time in the basket and in the order summary.
3. Contract language and storage of the contract
The contract language is German. We store the contract text. You receive the order details and these terms by email; you can view the terms on this page at any time.
4. Prices and shipping costs
All prices are total prices in euros and include statutory value added tax. In addition, shipping costs of €5.90 per order apply for delivery within Germany. No further costs apply.
5. Delivery
We deliver only to addresses in Germany, excluding islands without a road connection, to which we currently do not deliver. Delivery usually takes 2 to 4 working days after receipt of payment. The products of the AREZOU First Collection are made in a small, limited edition and are available in limited quantities only. If an item is no longer available it is removed from the shop.
6. Payment
You can see the available payment methods during checkout and on the “Shipping & returns” page. Payment is due when the order is completed. Payments are processed by the payment service provider Mollie B.V. or the payment provider you select.
7. Retention of title
The goods remain our property until they have been paid in full.
8. Right of withdrawal
Consumers have a statutory right of withdrawal. Details are set out in the withdrawal policy.
9. Statutory warranty
The statutory rules on liability for defects apply. The statutory warranty period is two years from delivery of the goods. The Europe-wide standard notice on the legal guarantee is shown during checkout.
10. Liability
We are liable without limitation in cases of intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. In cases of slightly negligent breach of essential contractual obligations, liability is limited to the foreseeable damage typical for this type of contract. Otherwise liability for slight negligence is excluded. Statutory rights in case of defects remain unaffected.
11. Notes on use
The products are perfumes and contain alcohol. Observe the notes on the packaging and the product page. Keep away from heat and open flames and out of the reach of children.
12. Governing law, dispute resolution
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers this choice of law applies only insofar as it does not remove the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.